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Returns & exchanges

Returns

You may return any unused WALDOR & CO. products in their original packaging for a full refund within 30 days after you receive your order. Watches that have been worn, or watches whose plastic covers have been removed from the top, back, or crown of the watch, are not eligible for returns. Items must be returned unused and in their original packaging.

 

To return a product, contact our customer service department at info@waldorwatches.com to inform a customer service representative. Please ship returns to the following address:

 

Almroths c/o WALDOR & CO.

Koppargatan 7

602 23 Norrköping

Sweden

 

Please include a copy of the order receipt in your return shipment. You will be responsible for paying shipping fees incurred in the delivery of the return package, as well as all taxes and duties, which we will assess against you retroactively.

 

Exchanges

You may exchange any unused WALDOR & CO. products in their original packaging within 30 days after you receive your order. Watches that have been worn, or watches whose plastic covers have been removed from the top, back, or crown of the watch, are not eligible for exchange.

 

To exchange a product, contact our customer service department at info@waldorwatches.com to inform a customer service representative. Your e-mail should include the information of the product you previously ordered, as well as the information of the product you would like to receive in exchange. Return your item in its original condition and packaging to us at the following address:

 

Almroths c/o WALDOR & CO.

Koppargatan 7

602 23 Norrköping

Sweden

 

We will send you the new item as soon as we have received and approved your returned item. You will be responsible for paying all shipping and administrative fees incurred in the delivery of both the return package and the new item.

 

 

 

 

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