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Shipping terms

Does WALDOR & CO. deliver outside of Europe?

Yes. We deliver worldwide.

 

How much will it cost to ship a WALDOR & CO. product to me?

Free worldwide shipping.

 

After placing an order, how long will it take for my WALDOR & CO. product to be delivered?

Exact delivery times vary based on destination, but most deliveries are completed 2–5 business days after we receive an order. Any orders we receive before 4:00 PM CET (10:00 AM EST) on business days (except public holidays) will be shipped the same day.

 

How do I cancel an order?

If you would like to cancel an order, please contact our customer service department at info@waldorwatches.com as soon as possible. Cancellation requests that we receive and process before an order has been dispatched will be accepted, and the customer will be refunded in full. Unfortunately, once an order has been dispatched from our logistics center it cannot be canceled.

 

How do I return a WALDOR & CO. product?

You may return any unused WALDOR & CO. products in their original packaging for a full refund within 30 days after you receive your order. Watches that have been worn, or watches whose plastic covers have been removed from the top, back, or crown of the watch, are not eligible for returns. Items must be returned unused and in their original packaging.

 

To return a product, contact our customer service department at info@waldorwatches.com to inform a customer service representative. Please ship returns to the following address:

 

Almroths c/o WALDOR & CO.

Koppargatan 7

602 23 Norrköping

Sweden

 

Please include a copy of the order receipt in your return shipment. You will be responsible for paying shipping fees incurred in the delivery of the return package, as well as all taxes and duties, which we will assess against you retroactively.

 

Can I exchange a WALDOR & CO. product?

You may exchange any unused WALDOR & CO. products in their original packaging within 30 days after you receive your order. Watches that have been worn, or watches whose plastic covers have been removed from the top, back, or crown of the watch, are not eligible for exchange.

 

To exchange a product, contact our customer service department at info@waldorwatches.com to inform a customer service representative. Your e-mail should include the information of the product you previously ordered, as well as the information of the product you would like to receive in exchange. Return your item in its original condition and packaging to us at the following address:

 

Almroths c/o WALDOR & CO.

Koppargatan 7

602 23 Norrköping

Sweden

 

We will send you the new item as soon as we have received and approved your returned item. You will be responsible for paying all shipping and administrative fees incurred in the delivery of both the return package and the new item.

 

 

 

 

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